Privacy policy
Last updated: 28 July 2026. This policy is provided in draft for review by PSS Lines Shipping LLC and should be checked against current UAE data protection requirements before publication.
Who we are
PSS Lines Shipping LLC (“PSS Lines”, “we”, “us”) operates the website pssuae.com. Our registered office is No 108/109, Al Masraf Building, Sheikh Zayed Road, P.O. Box 42238, Dubai, United Arab Emirates.
What we collect
- Information you give us — name, company, email address, telephone number and shipment details submitted through our quotation, booking and contact forms.
- Information collected automatically — IP address, browser type, pages viewed and referring page, used only to keep the site secure and understand which pages are useful.
Why we use it
- To respond to your enquiry and prepare a quotation or booking
- To perform a contract of carriage or forwarding with you
- To meet legal, customs and regulatory obligations
- To protect the website against abuse and automated submission
Legal basis
We process personal data where it is necessary to take steps at your request before entering into a contract, where it is necessary to perform a contract with you, where we have a legitimate interest in operating and securing our business, or where you have given consent.
Sharing
We share information only where necessary to move your cargo — with carriers, agents, customs authorities, port operators and our own offices in the United Kingdom and Iran — or where required by law. We do not sell personal data and we do not share it for advertising.
Retention
Enquiry records are retained for two years. Records relating to a shipment are retained for the period required by applicable commercial and customs law, typically five years.
Your rights
You may request access to the personal data we hold about you, ask us to correct it, or ask us to delete it where we have no continuing legal obligation to retain it. Write to a@pssuae.com.
Cookies
This website sets no advertising or tracking cookies. Any cookies present are strictly necessary for the operation of the site or its forms.
Contact
Questions about this policy: a@pssuae.com or +971 4 395 4001.